Terms of service

Welcome to (PhymatLife.com) These terms and conditions outline the rules and regulations for the use of (Shenyang Zhongkang Electric Padding Co.,Ltd.)’s Website.

By accessing this website we assume you accept these terms and conditions in full. If you do not accept all of these Terms and Conditions stated on this page, do not continue to use site. Your continued usage of this website indicates that you accept those modifications. PhymatLife.com reserves the right to change and update these Terms and Conditions at any time.

Contact Information

Questions about Terms of service should be sent to us at support@phymatlife.com.

Conditions of Use

Privacy Policy

PhymatLife.com is concerned about privacy matters for its customers. To better understand how we protect customer information, please click on the link to review our Privacy Policy.

Copyrights, Trademarks & Restrictions

All of the presented information on PHYMAT website (except the specified information source or information input by the other party), including but not limited to the text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names, or word software (collectively referred to as the “Content”) exclusively belongs to PHYMAT or its appropriate content suppliers. You shall not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute, or commercially exploit any of the content or otherwise dispose of any of the content in a way not permitted by PHYMAT without PhymatLife.com express prior written consent.

Reference to any products, services, processes or other information, by trade name, trademark or otherwise, which does not constitute or imply endorsement, sponsorship or recommendation thereof reserved by PhymatLife.com. All rights not expressly granted are reserved by PhymatLife.com. Violators will be prosecuted to the full extent of the law.

You grant PhymatLife.com a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.

We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

Review and Comments

We welcome your feedback about the website. However, any comments, ideas, reviews, questions, guides or other communications is non-confidential; and will be considered unregistered and by submitting or sharing them, you agree to license the entries and all intellectual property rights therto PhymatLife.com irrevocably and at no cost, and that PhymatLife.com obtains the royalty-free to use them.

You must not use a false e-mail address, pretend to be someone other than yourself, or mislead PHYMATLIFE.COM or third parties about the origin of the Offerings or content. PHYMATLIFE.COM should not be under any obligation to remove or edit the submissions (including comments and reviews) for any reason, but may choose to do so.

Payment Terms

You can pay for Items (including the Delivery Service) on the Sites and in Stores (you cannot purchase the Delivery Service in Store) using the following payment options: Mastercard and Visa credit cards, Maestro, Delta, Solo or Electron debit cards, American Express charge cards. On Sites you can also use PayPal.

We offer the “Verified by Visa” and “MasterCard SecureCode” service which provides you with a safer shopping experience when using your credit card online. You can register for the service when you reach the checkout process or by contacting your card issuer directly. This is a one off-registration process and you will be able to use the same password when making future purchases with us. Please note, dependent on your card issuer we may not be able to process your order if you do not register and a different method of payment may be required to complete your purchase.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified as soon as possible.

We may undertake searches with credit reference agencies for the purposes of verifying your identity and the personal information you submit as part of an order. To do so the agencies may check your personal information against any particular information on any database (public or otherwise) to which they have access. They may also use your details in the future to assist other companies for verification purposes. We may also use your personal information for the purposes of prevention or detection of fraud. By submitting your order you agree to this.

All Items ordered remain our property until we receive full payment from you.

Return and Refund

Customers can contact PhymatLife via support email or live chat for help when returns happen.
Orders within 90 days from the date of shipment can request an exchange or a refund. If the products turn out to be defective (physical damages and damages caused by incorrect usage excluded) after 90 days and within 365 days of shipment, customers can only get a replacement from PhymatLife. After 365 days from the shipment date, customers will not be allowed to send the defective unit back to PhymatLife.

Please note that PhymatLife.com does not permit the return of or offer refunds for the following products:

Product that is configured to your specifications, including personalized products.

Please view the Return and Refund Policy.

Warranty Disclaimer

PhymatLife.com makes no representations or warranties, express or implied, with respect to the accuracy or completeness of its Confidential Information. PhymatLife.com will have no liability with respect to the use or reliance upon its Confidential Information by Recipient.

PhymatLife.com does not represent or warrant that materials on the site are accurate, complete, current, reliable or error-free.
PhymatLife.com is not responsible for typographical errors or omissions relating to pricing, text or photography. We cannot and do not represent or warrant that the site or its server(s) is (are) free of viruses or other harmful components, including content that is posted by third parties. You should use industry-recognized software to detect and disinfect viruses from any download.

(This section is a standard disclaimer for internet liability purpose. This is NOT about the product warranty. To view our product warranty policy, please visit this page: https://www.phymatlife.com/warranty/)

Disputes and Choice of Law

These Terms and any dispute of of sale shall be interpreted in accordance with and governed by the law of the State of California and the United States of America, consistent with the Federal Arbitration Act, without regard to any conflict-of-law or other principles that provide for the application of the law of another jurisdiction.

Cookies

“Cookies” are small encrypted data files (containing references to user ID information supplied by the user and stored on our secure server) that may write to your hard drive once you have accessed a Web site. PhymatLife.com uses cookies to enhance your shopping experience with us. Cookies are used to keep track of your shopping cart and to save your password so you do not have to re-enter it each time you visit the Site. To learn more about how we protect customer information, please review our Privacy Statement.

Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

Limitation on Liability

PHYMATLIFE is not liable for any damages that may occur to you as a result of your misuse of our website.

PhymatLife.com reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between PhymatLife and the user, and this supersedes and replaces all prior agreements regarding the use of this website.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: Client, You and Your refers to you, the person accessing this website and accepting the Company’s terms and conditions. The Company, Ourselves, We, Our and Us, refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of (Address).

Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Content Disclaimer

The products and claims made about specific products on or through this Site have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease.

This Site is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on this Site, including information that may be provided on this Site directly or by linking to third-party websites are provided for informational purposes only. Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options.

Information provided on this Site and linked websites, including information relating to medical and health conditions, treatments and products may be provided in summary form. Information on this Site including any product label or packaging should not be considered as a substitute for advice from a healthcare professional. This Site does not recommend self-management of health issues. Information on this Site is not comprehensive and does not cover all diseases, ailments, physical conditions or their treatment. Contact your healthcare professional promptly should you have any health related questions. Never disregard or delay medical advice based upon information you may have read on this Site.

You should not use the information or services on this Site to diagnose or treat any health issues or for prescription of any medication or other treatment. You should always consult with your healthcare professional and read information provided by the product manufacture and any product label or packaging, prior to using any medication, nutritional, herbal or homeopathic product or before beginning any exercise or diet program or starting any treatment for a health issue. Individuals are different and may react differently to different products. You should consult your physician about interactions between medications you are taking and nutritional supplements. Comments made in any forums on this Site by employees or Site users are strictly their own personal views made in their own personal capacity and are not claims made by us or do they represent the position or view of PHYMAT. Product ratings by any current or previous employees or Site users are strictly their own personal views made in their own personal capacity and are not intended as a substitute for appropriate medical care or advice from a healthcare professional.

This Site is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on this Site, including information that may be provided on this Site directly or by linking to third-party websites are provided for informational purposes only. PHYMAT products should not be used as a substitute for medically supervised therapy. If you suspect you suffer from clinical deficiencies, consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options.